Return and Refund Policy

At Invictus, we strive to ensure that our customers have a positive experience. Please review our cancellation and refund policy for physical book purchases below:

Last updated: January 09, 2025

 

The following terms are applicable for any products that You purchased with Us.

 

Interpretation and Definitions

 

Interpretation

 

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

 

For the purposes of this Return and Refund Policy:

 

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Invictus TT Corp, 4411 west hillsboro blvd, Coconut Creek, 33073.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to Invictus Institute of Barbering, accessible from https://invictusinstituteofbarbering.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

 

Order Cancellation

  • Before Shipment: You may cancel your order for a full refund if it has not yet been shipped. Please contact us at invictusinstituteofbarbering@gmail.com as soon as possible to request a cancellation.

  • After Shipment: Once an order has been shipped, it cannot be canceled.

Refunds

Defective Items Only: Refunds are only available for items that are defective. If you receive a defective book, please follow the steps outlined below.

 

Deffective Item: Eligibility for Refunds

  • A defective item is one that has manufacturing flaws, is damaged, or does not function as intended.
  • To be eligible for a refund, the defect must be reported within 7 days of receiving the item.


Reporting a Defective Item

  • Please contact our customer service team at invictusinstituteofbarbering@gmail.com with the following information:
    • Your order number.
    • A detailed description of the defect.
    • Clear photos or videos showing the defect.

Return Instructions

  • Once your refund request is approved, we will provide you with return instructions.
  • Items must be returned in their original packaging, including all accessories, manuals, and any free gifts.
  • We will cover the return shipping costs for defective items.


Processing Refunds

  • Upon receiving and inspecting the returned item, we will notify you of the status of your refund.
  • If approved, a refund will be issued to your original payment method within 10 business days.


Exclusions

  • This policy does not cover damage caused by misuse, accidents, or unauthorized modifications.

No Returns or Refunds


  • Non-Defective Items:     We do not accept returns or provide refunds for items that are not defective. All sales are final.

 

Contact Us

 

If you have any questions about our Returns and Refunds Policy, please contact us by email at invictusinstituteofbarbering@gmail.com